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Terms & Conditions

Terms and Conditions

The Print Source ensures the adequacy of requirements prior to their communication to a supplier.

  • the processes, products to be provided including the identification of specifications, drawings, process requirements, instructions and other relevant technical data;
  • the approval of:
    • products and services;
    • methods, processes and equipment;
    • the release of products;
  • competence, including any required qualification of persons;
  • the suppliers interactions with the organization;
  • control and monitoring of the suppliers performance to be applied by the organization;
  • verification or validation activities that The Print Source, or its customer, intends to perform at the external providers’ premises if applicable;
  • design and development control;
  • critical items, including key characteristics;
  • test, inspection and verification (including production process verification);
  • the use of statistical techniques for product acceptance and related instructions for acceptance by the organization;
  • the need to:
    • implement a quality management system and use customer-designated or approved sub-tier suppliers, including processing sources;
    • notify The Print Source of nonconforming processes, products or services and obtain approval for their disposition;
    • prevent the use of counterfeit products;
    • notify the organization of changes to processes, products or services, including changes of external providers or location of manufacture, and obtain their approval;
    • flow down to their suppliers applicable requirements including customer requirements;
    • provide test specimens (e.g., production method, number, storage conditions) for design approval, inspection/verification, investigation or auditing;
    • retain documented information, including retention periods and disposition requirements;
  • the right of access by The Print Source, their customer and regulatory authorities to the applicable areas of facilities and to applicable documented information;
  • ensuring that persons are aware of:
    • their contribution to product or service conformity;
    • their contribution to product safety;
    • the importance of ethical behavior.
  • Supplier to provide manufacturer Certificate of Compliance with product upon request.
  • All deviations from product ordered must be identified to the buyer for disposition prior to shipment of product.
  • First article inspection is required upon request. Include first article inspection report with first shipment upon request.
  • Full traceability shall be maintained by the supplier for all products pertaining to a purchase order for up to 17 years unless otherwise specified.
  • Buyer shall have the right to audit seller’s records at the seller’s facility. Seller’s records shall be reasonably accessible during normal business hours for verification through audit and analysis by buyer.
  • In the regular course of business, buyer may reject, refuse acceptance, or revoke acceptance (“rejection” herein) of any or all of the goods, or any tender thereof which is not strictly in conformance with all of the requirements of an order, and by notice, nonconforming label or other communication, notify the seller of such rejection. Upon notification of nonconformance of the goods on buyer’s Corrective Preventive Action form, seller shall have 30 days to investigate the root cause, establish a positive corrective action to preclude the recurrence of the nonconformance, and communicate these actions to the buyer.
  • The supplier shall notify, in writing to buyer, with a minimum of 30 days notification of changes in costs, product definitions, and/or process changes of suppliers, changes of manufacturing facility location or organization, is required to obtain written authorization for the changes prior to making delivery.
  • Unless otherwise specified, upon delivery to seller or manufacturer, seller assumes the risk of any materials, parts, tooling data, or other property, supplied by buyer or acquired by seller. Order materials shall be titled to buyer and shall be segregated from seller’s property and marked as buyer’s property. Such property shall be used exclusively for performance of seller’s obligations under the order and shall be returned to buyer upon written request.
  • Calibration: Each gauge calibrated for the buyer must be accompanied by a Calibration Certificate.
  • The following is the minimum information that must be included on the Calibration Certificate:
    • Date of calibration,
    • Last calibration date and next calibration due date,
    • NIST trace number or foreign equivalent,
    • NIST date or foreign equivalent,
    • Statement that the calibration meets one of the following calibration system standards: ANSI/NCSL Z540-S, ISO 10012-1, or MIL-STD-45662A.
  • Shipping and Freight Options
    • House Carrier
      • FedEx Ground
      • Will Ship 3rd party through customer’s account
    • Freight
      • FedEx Freight is used for less than 6 skids
      • Will ship customer arranged freight
      • For more than 6 skids, we will go out for bid
    • Delivery
      • Corporate company delivery with company truck available in the local area
      • (Must Contact Us for more information on this option)
    • Freight Terms to Continental U.S.
      • O.B. Wichita, KS. Shipping and handling will be pre-paid and added to invoice. Title of goods passes to customers at the time the merchandise is assigned a carrier. We are not responsible for delays or damages in route. After initial billing, additional freight charges may occur for incorrectly provided addresses, zip codes or additional carrier charges. A handling fee of $2.50 for ground and $5.00 for freight will be charged per destination for shipments on customer-supplied account numbers.
    • Freight Claims
      • Claims for freight adjustments, breakage, damaged goods, and delays in transit must be reported within 5 days of receipt of product. Goods should be inspected immediately upon arrival. If damage or shortage is found, discuss with carrier at time of delivery for immediate inspection and documentation. Inspection should be made at once in order to file a claim with the carrier. Credit will be issued upon receipt of paid claim.
    • Truck Shipments
      • Orders requiring pallets will be charged $12.00 per pallet.