Artwork Specifications

Below is information about artwork being submitted for orders. Please supply digital artwork whenever possible (PDF is preferred). We want to make your experience with us as easy as possible. If you have any questions, please contact our Customer Service Department at 1.800.535.9498 or

  • Corel Draw (up to version X7)
  • Gerber Omega/Composer (version 6.0)
  • Adobe Illustrator (up to version CC)
  • Adobe Photoshop (up to version CC)
  • Adobe InDesign (up to version CC)
  • Adobe Acrobat (up to version DC) *High Resolution PDF Preferred
  • Any other graphics program that can save to or export files as a .AI, .EPS or .TIF format

Using the proper file type is essential for outputting your art correctly. Vector-based graphics are best for reproducing artwork with logos, type and other elements that do not use halftone images. Raster based files are best when some type of photographic image is part of the product. Vector and raster files can be combined in a design, provided all files used to create it are included with the file.
Always send all fonts, AI, EPS, TIF, or any other file elements used to create your artwork.

PSD File Format IconWhen submitting Photoshop files, do not flatten the image. We are unable to make changes to the file once it has been rendered.

Submitted files should have a resolution of no lower than 300 dpi (dots per inch) at their finished size. Raising the dpi of a graphic that was created at a lower resolution WILL NOT improve the quality.

Use PMS Spot Colors when assigning colors to art, except on 4-color process jobs. If you are using one of the standard ink colors from our chart, rename or create a new swatch in your file and it will be changed to the color specified on your purchase order.

PS Standard Ink Colors

  • USB Flash Drives
  • CD-ROM or DVD
  • E-MAIL: Orders sent via e-mail must be confirmed with purchase order.
  • FTP:// – Contact us for upload information.

If possible, convert all Text to Paths (Outlines or Curves). This means that the text is an object and can no longer be edited. This prevents font substitutions, which occur when a font is used that does not match on our system. If this is not possible, send copies of all screen and printer fonts used in the file. Fonts used in placed or nested graphics must also be converted or sent with files.

Compliance to the recommended instructions above does not guarantee that the media or electronic transfer will output production capable art. Art files that are not provided as compliant to our software versions will be charged a min fee of $55.00 for converting files via outsource providers. If your digital art files require text copy updating, you will be charged at a $55.00 per hour rate. Please provide change instructions and a contact person for composite art proof approval. Customer service will contact you if the digital file format or requested art change/s are subject to service charges. Design services are available at $80.00 per hour and/or quoted based on scope of the design project.

It should be noted that jpgs, tifs, and raster files are not acceptable art for certain workflows, as they may require additional art time to convert, unless job is to be produced as four color process, including digital printing, half tone or gradation jobs, wraps, ect.